Laravel Support and Managed Production
Your Laravel app, run by a team that owns it. We take over production, keep it monitored and patched, and fix what breaks.
Who it’s for
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Your developer moved on
The freelancer who built your app is gone or stretched thin. We take over the code, the servers, and the credentials.
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Your offshore team isn’t working out
Missed deadlines, surprise outages, slow answers. We take over production with a US-based team that picks up the phone.
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You still have developers
Keep them. We review their code before it reaches production, so nothing ships without a second set of eyes.
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Your app handles sensitive data
Including HIPAA-regulated apps. We sign Business Associate Agreements, and only US-based W-2 employees can access production and patient data.
What’s included
One team owns production, from deploys to backups. You get a report and a call every month.
Production ownership: deploys, infrastructure, and credentials
Uptime and error monitoring
Code review before anyone else’s code reaches production
Security patching
Backups, with restores tested
Included hours each month for fixes and small changes
Monthly reporting
A monthly call with your team
How we work
- Tell us about your app and what’s breaking
- We tell you honestly whether we’re a fit
- Fixed fee, quoted up front
- Get access to code, servers, and accounts
- Assess the code and infrastructure
- Set up monitoring and write runbooks
- Deliver a prioritized roadmap
- Retainers from $2,500/mo
- Included hours for fixes and small changes
- Monthly report and call
- Response times based on severity
- Critical issues: first response within 1 hour, day or night
- Add it when your app can’t wait until morning
Taking over a half-finished Laravel app
FinishedArt came to us after more than a year with another dev shop. The app was partly working and had no tests. We finished it, replaced their legacy system, and left it covered by more than 415 test assertions.
Read the case studyFAQs
It starts with a fixed-fee transition sprint. We get access to your code, servers, and third-party accounts. We review the code and infrastructure, set up monitoring, and write runbooks. You get a prioritized roadmap. Then we move to a monthly retainer.
However works best for you. If they’re leaving, we plan the handoff with them and make sure every credential and account moves over. If they’re staying, we work alongside them and review their code before it goes to production.
Your retainer covers production ownership, monitoring, security patching, backups with restore testing, monthly reporting, a monthly call, and a set number of hours for fixes and small changes. New features and work beyond your included hours are billed hourly, and nothing starts without your approval.
It’s an optional add-on to your retainer. Every issue gets a severity level, and response times are based on that level. Critical (your app is down or data is at risk): first response within 1 hour, 24/7, and service restored within 6 hours. High (a major feature is degraded): first response within 4 business hours. Normal: first response within 1 business day. Low: first response within 1 business day. Every critical incident gets a written post-incident report.
Yes. We build and run HIPAA-ready Laravel apps and sign Business Associate Agreements. Only US-based W-2 employees can access production and patient data. We also carry $1M in tech E&O and cyber insurance. More on our healthcare and HIPAA work.
Retainers start at $2,500/mo. The transition sprint is a fixed fee, quoted after the intro call once we know what we’re taking over.
Need someone to take over your Laravel app?
Book a 30-minute call. We’ll talk through your app, your current setup, and what a takeover would look like.
Prefer email? Reach us at tj@ravennainteractive.com